Terms & Conditions
Welcome to Natural Abundance, your destination for pure, natural, and organic health products. These Terms and Conditions, together with our Privacy Policy, outline the terms under which we sell our products through our website at naturalabundance.shop
Please read these Terms carefully before placing an order. By ordering from us, you agree to be bound by these Terms and the documents referred to within them.
About Us
We are Natural Abundance, a health and wellness company dedicated to providing pure and organic products that enhance your life.
To contact us, please email naturalabundanceseamoss@outlook.com
These Terms were last updated on 26/02/2025
Our Products
The images of the products on our website are for illustrative purposes only. While we strive for accuracy in depicting colours and details, we cannot guarantee that your device will display the products accurately. Your products may vary slightly from the images shown.
All products are subject to availability. If a product is out of stock, we will notify you by email as soon as possible and will not process your order.
Eligibility
You must be at least 18 years old to purchase products from our website.
We only accept responsibility for statements made on our website, and not for those made by third parties.
Nothing in these Terms affects your statutory rights, including your right to receive products that match their description, are of satisfactory quality, and are fit for their intended purpose.
How the Contract is Formed
By placing an order on our website, you make an offer to purchase products, subject to these Terms. The contract between us is only formed when we acknowledge and accept your order by email.
We reserve the right to refuse any order at our discretion. If there is a discrepancy between the price on our website and the final order confirmation, the latter will take precedence.
Product Descriptions and Prices
We make every effort to ensure that the information about our products is accurate and up-to-date. However, we do not guarantee that there won’t be errors in the product description, pricing, or availability. We may modify this information at any time without prior notice.
The price of our products does not include delivery charges. Please refer to the checkout page for details of the applicable delivery charges.
When Orders Are Not Accepted
We may refuse an order if:
- The information provided (such as age, payment details, or shipping address) is incomplete, incorrect, or fraudulent.
- There was an error on our website regarding the product’s price or description.
- The products are out of stock or no longer available.
- We suspect the products are intended for resale.
If we cannot accept your order, we will contact you within 30 days and refund any payments made.
Cancellation of Orders
We reserve the right to cancel any order before delivery for reasons such as:
- An event beyond our control (e.g., natural disaster, system failure).
- An error in the price or description of the product.
- A request to cancel by you.
If your order is canceled after payment, we will refund you within 14 days.
Availability of Products
We may withdraw or suspend any product from sale at any time, and we will not be liable for any loss resulting from this action.
Passing of Risk and Title
Risk in the product passes to you on delivery, but we retain ownership until full payment is received for all items in the order.
Delivery
We aim to dispatch orders by the estimated delivery date. Delivery is considered complete when the product is delivered to the address provided.
Please note, if we incur extra charges due to missed deliveries or incorrect addresses, you will be responsible for covering these costs.
For international orders, you may be subject to import duties and taxes. These charges are your responsibility, and we advise checking with local customs before placing an order.
Right to Vary These Terms
We may update these Terms from time to time to comply with legal requirements or to improve our services. The Terms in effect at the time you place your order will apply.
Our Liability to You
We are responsible for any foreseeable loss or damage caused by our breach of these Terms. However, we are not liable for any indirect or unforeseeable losses.
We do not exclude or limit our liability for:
- Death or personal injury due to negligence.
- Any breach of statutory consumer rights under the Consumer Rights Act 2015.
- Defective products under the Consumer Protection Act 1987.
Events Outside Our Control
We will not be liable for any delay or failure in performance due to events beyond our control, such as natural disasters, strikes, or other unforeseen circumstances.
Communications Between Us
All notices must be sent in writing, either by email or post. We will contact you through the contact details provided in your order.
Privacy Policy
We respect your privacy and are committed to protecting your personal data. We process your data in accordance with our Privacy Policy, which explains how we collect, store, and use your personal information.
By using our website and making a purchase, you consent to our Privacy Policy and the processing of your personal data.
Accuracy of Billing and Account Information
You agree to provide accurate, complete, and up-to-date information when placing an order. We reserve the right to refuse or cancel orders that appear to be fraudulent or placed by resellers.
Other Important Terms
- We may transfer our rights and obligations to another entity, but this will not affect your rights.
- You may not transfer your rights without our written consent.
- These Terms constitute the entire agreement between us and supersede any prior agreements.
- Any unenforceable clauses will be considered void, and the remaining provisions will remain in effect.
These Terms are governed by the laws of Northern Ireland, and any disputes will be resolved by the courts of Northern Ireland.
By placing an order on our website, you agree to these Terms and the associated Privacy Policy.
Shipping Policy
We strive to provide timely and efficient shipping for all our customers. Please review our shipping policies below:
Processing Time
Orders are processed and shipped within 1-2 business days of receiving your payment.
Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods and Delivery Time
We currently offer 48 hour tracked shipping options via Royal Mail.
Delivery times may vary based on your location. Typically, delivery will take between 1-3 business days for UK orders.
International orders may take longer, depending on the destination and customs processing.
Shipping Costs
Shipping fees are calculated at checkout based on the weight of your order and the destination.
Free shipping may be available on orders over a certain amount, which will be specified at checkout or on our promotions page.
Order Tracking
Once your order is shipped, you will receive an email with a tracking number (if available) to monitor the progress of your delivery.
Please note that tracking information may take up to 24 hours to update.
Delivery Issues
If your order has not arrived within the expected delivery time, please reach out to us as soon as possible. We will work with the courier to resolve the issue.
Natural Abundance is not responsible for delays caused by the courier or customs clearance.
International Shipping
We are currently working on getting this set up.
Incorrect Address
Please ensure that your shipping address is correct at checkout. We are not responsible for orders that are undelivered due to incorrect or incomplete addresses provided by the customer.